Refund, Return & Exchange Policies
Refund PolicyYour purchase at The Christening Corner comes with a 100% satisfaction guarantee. If for any reason you are not delighted with your christening gown, christening outfit, accessory or gift purchase, simply return (postmark) it within 15 days from the day that you receive it, and we'll promptly refund the merchandise amount. There is a 15 percent restocking charge if returned after the 15 day period.
It is perfectly acceptable to order more than one size or item if you are unsure of your choice. However, the return shipping cost will be your responsibility. Unless the item you are returning is a mistake on our part, or is defective, we cannot credit your return shipping cost. If you requested the wrong size or item and need to send it back in exchange for another size or style, a shipping charge will apply. (If there was a mistake on our part, there will be no charge for the sending the replacement.)
Please be sure to use our measurement and sizing charts to determine the correct size the first time you order. Do not try to determine the correct size by just using the child's age, weight, or the size they are currently wearing in other clothing brands. If you order according to the size matching the measurements on the size chart for the particular manufacturer, you will get a good fit and will not have the extra expense of returning an item.
Authorization number is required for the return of all gowns and outfits, so please call us before you return the item. All other items may be returned without calling us first. All returned items must be unused, with all hang tags and labels in their original position in order to receive a full refund. We cannot accept returns or exchanges of worn, washed or soiled articles. Please see our Exchange Policy below for instructions on making an exchange.
Return PolicyPlease enclose a copy of your original invoice and provide a reason for the return. (If you have misplaced the invoice, enclose a note containing your name, address and reason for the return.)
Send your return, for all non-clothing items to: The Christening Corner Returns Dept, 328 Waterford Terrace, Easton, PA 18042-6906. There is no need to incur express shipping charges to return your item as long as the package is in the shipping system within 15 days from the day you received it. We recommend you select a service that offers delivery confirmation.
When we receive your returned item we will issue a credit to your card within 3 business days. Please allow an additional 3-4 business days after the refund is processed for the transaction to post to your credit card. If you have questions or concerns, please email our customer service representatives or call: (610) 253-1998.